Responsible Gambling

At WD40 Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment, not a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment

WD40 Casino operates in compliance with Australian gambling regulations and supports the National Consumer Protection Framework (NCPF) for online wagering. We actively promote responsible gambling practices and provide tools and resources to help our players manage their gaming activity effectively.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

Spend more money on gambling than you can afford to lose
Borrow money or sell possessions to fund gambling
Feel anxious, irritable, or restless when not gambling
Chase losses by continuing to gamble to win back money
Neglect work, family, or personal responsibilities due to gambling
Lie to friends or family about how much time or money you spend gambling
Use gambling as a way to cope with stress, depression, or other emotional issues
Feel unable to stop or reduce your gambling despite wanting to

Responsible Gambling Tools

WD40 Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it becomes active.

Loss Limits

Set a maximum amount you are willing to lose over a defined period. This helps you stay within your budget and avoid chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. You will receive a notification when your session limit is approaching, and your session will end automatically once the limit is reached.

Reality Checks

Enable regular pop-up reminders that show how long you have been playing and how much you have wagered during your current session. This helps you stay aware of your activity in real time.

Cool-Off Period

If you feel you need a short break from gambling, you can request a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to access your account for gambling purposes.

Self-Exclusion

If you believe your gambling is becoming a problem, you can request a self-exclusion from WD40 Casino. Self-exclusion periods are available for 3 months, 6 months, 1 year, or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us.

To request self-exclusion, please contact our Responsible Gambling team at [email protected] or use the self-exclusion option in your account settings.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be completed online. Once registered, all participating operators are required to close your accounts and prevent you from opening new ones.

Underage Gambling

WD40 Casino strictly prohibits gambling by persons under the age of 18. We use robust age verification processes during registration to ensure compliance. If you are aware of a minor attempting to access our services, please contact us immediately at [email protected].

If you share a device with minors, we strongly recommend using parental control software to restrict access to gambling websites. The following tools can help:

Tips for Gambling Responsibly

Set a budget before you start and stick to it
Only gamble with money you can afford to lose
Never gamble to recover losses
Take regular breaks during your gaming sessions
Do not gamble when you are feeling stressed, upset, or under the influence of alcohol
Balance gambling with other leisure activities
Keep track of the time and money you spend gambling
Treat gambling as entertainment, not as a source of income

Support and Help Services

If you or someone you know is experiencing difficulties related to gambling, free and confidential support is available in Australia. We encourage you to reach out to any of the following organisations:

Gambling Help Online

Free 24/7 online counselling, information, and support for people affected by gambling problems.

Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24 hours a day, 7 days a week)

Lifeline Australia

Crisis support and suicide prevention services available around the clock.

Website: www.lifeline.org.au
Phone: 13 11 14 (24/7)

Beyond Blue

Support for anxiety, depression, and mental health issues that may be connected to problem gambling.

Website: www.beyondblue.org.au
Phone: 1300 22 4636 (24/7)

MensLine Australia

Professional telephone and online support service for Australian men.

Website: mensline.org.au
Phone: 1300 78 99 78 (24/7)

Financial Counselling Australia

Free financial counselling for people experiencing financial hardship related to gambling.

Website: www.financialcounsellingaustralia.org.au
Phone: 1800 007 007

Contact Our Responsible Gambling Team

Our dedicated Responsible Gambling team is available to assist you with any concerns, tool requests, or questions related to safer gambling. You can reach us through the following channels:

Email: [email protected]
Live Chat: Available 24/7 through your account dashboard
Response Time: All responsible gambling requests are processed within 24 hours

This Responsible Gambling policy was last reviewed and updated in June 2026.

WD40 Casino supports responsible gambling. Gambling should be fun. If it stops being fun, please seek help.